Terms & Conditions — xck444 Online Gaming Platform

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you", "your") and xck444 ("the Platform", "we", "us", "our"), governing your access to and use of the xck444 website located at https://xck444.app and all associated services, features, games, and content offered therein.

xck444 is an online entertainment platform providing cricket betting, slot games, live casino tables, and other gaming products to adults in Bangladesh. The platform operates in the English language and is intended exclusively for users who are 18 years of age or older.

By creating an account, making a deposit, placing a bet, or otherwise using any service offered by xck444, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree to any provision of these Terms, you must not use the xck444 platform.

2. Eligibility & Registration

To register and use xck444, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 18 years of age. xck444 is a strictly 18+ platform. Age verification may be requested at any time, including at the point of withdrawal.
• You must be accessing the platform from a jurisdiction where online gaming is not explicitly prohibited for your personal use.
• You must not already hold an active or previously suspended xck444 account. One account per person, per household, per device, and per IP address is permitted.
• You must provide accurate, complete, and current registration information including your full name, date of birth, email address, and phone number linked to your bKash, Nagad, or Rocket wallet.
• You must not be acting on behalf of another person, a business, or any third party when registering or placing bets on xck444.
• You must not be a current or former employee, contractor, or agent of xck444 or any affiliated entity, nor an immediate family member of such a person.

xck444 reserves the right to refuse registration, suspend an account, or cancel any pending transactions if it has reasonable grounds to believe that any eligibility requirement has not been met, without prior notice and without liability.

During the registration process, you will be required to create a username and password. You are solely responsible for maintaining the confidentiality of these credentials. xck444 will not be held liable for any losses arising from unauthorised access to your account that results from your failure to safeguard your login details.

3. Account Responsibilities

Each registered user of xck444 is responsible for all activity conducted through their account. The following obligations apply to every xck444 account holder:

• You must keep your account credentials secure and must not share your username or password with any other person under any circumstances.
• You must notify xck444 support immediately at [email protected] if you suspect unauthorised access to your account or if your login credentials have been compromised.
• You must ensure that all personal information associated with your account remains accurate and up to date. If any information changes, you must update your account details promptly.
• You must not allow any third party, including family members, to use your xck444 account to place bets, make deposits, or conduct any gaming activity.
• You must not use automated systems, bots, scripts, or any software designed to interact with the xck444 platform in a manner not intended for ordinary human users.
• You acknowledge that xck444 may, at its discretion, conduct identity verification and request supporting documentation such as a national ID card, passport, or utility bill before processing withdrawals or in response to suspicious account activity.

Accounts that are found to be dormant for a continuous period of twelve (12) months or more may be subject to an inactivity review. xck444 may contact you regarding dormant accounts and reserves the right to apply an inactivity fee or close inactive accounts in accordance with applicable platform policies communicated to users at the time.

4. Deposits & Withdrawals

xck444 supports deposits and withdrawals via the following payment methods available to Bangladeshi players: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. The availability of specific payment methods may change from time to time. The minimum deposit amount is ৳100. Minimum and maximum withdrawal thresholds are displayed within your account dashboard and may be updated periodically.

All deposit transactions are processed in Bangladeshi Taka (BDT). Funds deposited into your xck444 account are held solely for the purpose of gaming activity on the platform. xck444 does not pay interest on account balances under any circumstances.

• Deposits via bKash and Nagad are typically credited within 60 seconds of a successful transaction confirmation from the respective payment provider.
• Withdrawals are processed within 24 hours of a verified withdrawal request, subject to identity verification requirements being satisfied.
• xck444 reserves the right to request identity verification documentation before approving any withdrawal, regardless of the amount.
• Withdrawals will only be processed to the same payment method and account used for the corresponding deposit, except where xck444 has expressly agreed otherwise in writing.
• xck444 does not accept deposits made by or on behalf of third parties. All funds deposited must originate from a payment account registered in your own name.
• In cases where xck444 has reasonable grounds to suspect fraudulent activity, money laundering, or breach of these Terms, it reserves the right to withhold withdrawal processing pending investigation.
• Transaction fees, if applicable, will be disclosed to you prior to the completion of any deposit or withdrawal transaction.

xck444 is not responsible for delays in deposit or withdrawal processing that are caused by third-party payment providers, banking infrastructure, or circumstances outside the platform's reasonable control. If you experience a payment issue, please contact [email protected] with your transaction reference number.

5. Bonuses & Promotions

xck444 may from time to time offer bonuses, promotional credits, free spins, cashback offers, or other incentives to registered users. All bonus offers are subject to the specific terms and conditions published alongside each promotion, in addition to these general Terms. Where a conflict arises between a promotion's specific terms and these Terms, the promotion-specific terms shall prevail for that promotion only.

• Bonuses are non-transferable and may not be exchanged for cash except where wagering requirements have been fully satisfied as specified in the relevant promotion terms.
• Each bonus offer is available to eligible accounts only and may be limited to one claim per user, per household, per device, or per IP address.
• Wagering requirements, where applicable, must be completed within the time period stated in the promotion. Uncompleted wagering requirements will result in the forfeiture of the bonus and any associated winnings.
• xck444 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time and without prior notice, subject to any wagering obligations already incurred by the user.
• Any attempt to exploit bonuses through arbitrage, collusion, or systematic wagering strategies intended to extract guaranteed profit from promotional offers may result in immediate account suspension and forfeiture of all bonus-related balances.
• Seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL season, or T20 World Cup tournaments will carry their own specific eligibility criteria and time limits as communicated at the time of the offer.

6. Betting & Gaming Rules

All bets placed on the xck444 platform are subject to the specific rules governing each game type, sport, or betting market. These rules are accessible within the relevant game or betting section of the platform and form part of these Terms by reference.

• All bets are final once confirmed. xck444 does not accept requests to cancel, amend, or reverse confirmed bets except in cases of manifest technical error on the platform's part.
• Minimum and maximum stake amounts apply to all betting markets and game types. These limits are displayed at the time of placing a bet or wager.
• In the event of a technical failure, system error, or connectivity interruption during a game session or live betting event, xck444 reserves the right to void affected bets or game rounds and return the relevant stakes to the user's account.
• For cricket and sports betting markets, xck444 uses odds compiled in good faith based on available information. Odds are subject to change up until the point a bet is accepted and confirmed.
• In live dealer casino games powered by Evolution Gaming and Ezugi, the decisions of the dealer and the outcome of the game are final. Game results are recorded by xck444 and any disputes must be raised within 72 hours of the game session in question.
• Slot game outcomes are determined by certified random number generators (RNGs) supplied by the respective game providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. xck444 does not interfere with or modify RNG outcomes.
• Users who suspect a technical error in a game result must contact [email protected] within 72 hours. Claims raised after this window may not be investigated.

xck444 reserves the right to refuse any bet or wager without providing a reason, and to impose individual account betting limits where it deems appropriate, including in circumstances where betting patterns suggest abuse of platform systems.

7. Prohibited Conduct

The following actions are strictly prohibited on the xck444 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, forfeiture of balances, and, where applicable, reporting to relevant authorities:

• Opening or operating more than one xck444 account, whether under the same or a different name, email address, or payment method.
• Providing false, misleading, or fraudulent information during registration, identity verification, or any other account process.
• Using the platform while under 18 years of age, or knowingly facilitating access to the platform by a minor.
• Attempting to manipulate, hack, reverse-engineer, or otherwise interfere with the platform's software, systems, or security infrastructure.
• Using automated betting systems, artificial intelligence tools, or scripted programs to place bets or interact with the platform in an unintended manner.
• Engaging in collusion with other users, match-fixing, or any form of coordinated activity designed to gain an unfair advantage.
• Exploiting software bugs, errors, or platform vulnerabilities to gain credits, free bets, or any other benefit not legitimately earned. Any gains from such exploitation must be reported immediately and will be reversed.
• Using xck444 for money laundering, the processing of proceeds from criminal activity, or any other unlawful financial purpose.
• Engaging in abusive, threatening, or harassing behaviour toward xck444 staff or other platform users through any communication channel.
• Attempting to charge back a deposit made to xck444 via your payment provider without first raising the matter through xck444's support channel.

8. Responsible Gaming

xck444 is committed to promoting responsible gaming practices among all users. The platform provides a range of tools designed to help players maintain control over their gaming activity. These tools are available to all registered account holders at any time and include deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options.

If you believe that your gambling is becoming problematic or is negatively affecting your personal, financial, or professional life, xck444 strongly encourages you to make use of these tools or to contact our support team at [email protected] for guidance. Self-exclusion requests will be processed promptly and will prevent access to your account for the duration specified.

• xck444 enforces a strict minimum age of 18 years for all account holders. Age verification is conducted as part of the withdrawal process and at other points at xck444's discretion.
• Users may request a deposit limit, loss limit, or session time limit at any time by contacting support. Reductions to these limits take effect immediately. Increases are subject to a 24-hour cooling-off period before taking effect.
• Self-exclusion periods are available for durations of 30 days, 90 days, 6 months, 12 months, or permanently. During a self-exclusion period, xck444 will take reasonable steps to ensure the excluded user cannot access their account or create a new one.
• xck444 may at its sole discretion impose account restrictions, including deposit limits or temporary suspension, on any account that exhibits signs of problem gambling behaviour, regardless of whether the user has formally requested such measures.

For more detailed information on the responsible gaming tools available at xck444, please visit our dedicated Responsible Gaming page.

9. Intellectual Property

All content available on the xck444 platform, including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software, and the overall selection and arrangement of content, is the property of xck444 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the xck444 platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include the right to:

• Copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content from the xck444 platform for any commercial purpose.
• Modify or create derivative works based on any xck444 content without express written permission from xck444.
• Use any data mining, robots, scraping, or similar data gathering or extraction tools on the xck444 platform.
• Frame or embed any portion of the xck444 platform within another website or application without prior written consent.

Game content provided by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective providers and is subject to their own licensing terms. xck444 operates these games under licence from the relevant providers.

10. Limitation of Liability

To the fullest extent permitted by applicable law, xck444 shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruptions, system failures, or the cost of substitute services.

Without limiting the foregoing, xck444 expressly disclaims liability for:

• Any losses arising from your failure to comply with these Terms, including losses resulting from prohibited conduct or ineligible use of the platform.
• Delays or failures in deposit or withdrawal processing caused by third-party payment providers including bKash, Nagad, Rocket, Upay, or any bank.
• Interruptions to the platform's availability due to maintenance, technical upgrades, or circumstances beyond xck444's reasonable control, including force majeure events.
• Any loss of winnings or game progress resulting from a technical failure, connectivity issue, or device malfunction on the user's end.
• Decisions made by third-party game providers in relation to game outcomes, jackpot awards, or bonus features within their respective game products.

Nothing in these Terms limits xck444's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

11. Suspension & Termination

xck444 reserves the right to suspend, restrict, or permanently close any user account at any time and without prior notice if it has reasonable grounds to believe that:

• The user has breached any provision of these Terms or any specific game or promotion rules.
• The user has provided false or misleading information during registration or at any other stage of the account lifecycle.
• The user's account is involved in fraudulent activity, money laundering, or any other illegal or prohibited conduct.
• The user has opened multiple accounts in violation of the single-account policy.
• The user is under 18 years of age or is otherwise ineligible to use the platform.
• The continued operation of the account poses a risk to xck444, other users, or the integrity of the platform.

Upon termination of an account, any real-money balance remaining (excluding bonus funds subject to incomplete wagering requirements and any balance subject to an ongoing investigation) will be returned to the user via their registered payment method, subject to identity verification. xck444 is not obligated to return funds associated with accounts closed due to fraud or Terms violations.

Users may also voluntarily close their xck444 account at any time by contacting [email protected]. Voluntary account closure requests will be processed within a reasonable timeframe. If you wish to close your account due to problem gambling concerns, please refer to Section 8 regarding self-exclusion tools.

12. Privacy & Data

xck444 collects, processes, and stores personal data provided by users in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the xck444 platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

Personal data collected by xck444 includes, but is not limited to, registration information, payment details, transaction history, device and browser information, and communication records with the support team. This data is used for the purposes of operating the platform, processing payments, preventing fraud, verifying identity, and improving the user experience.

• xck444 will not sell your personal data to third parties for marketing purposes.
• xck444 may share your data with third-party service providers, including payment processors and game providers, where necessary to deliver platform services.
• xck444 uses SSL 256-bit encryption to protect data transmitted between your device and the platform's servers.
• You have the right to request access to, correction of, or deletion of your personal data by contacting [email protected], subject to applicable legal obligations that may require xck444 to retain certain records.

For full details on how xck444 handles your personal data, please review the Privacy Policy page.

13. Amendments to These Terms

xck444 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, xck444 will take reasonable steps to notify registered users, which may include posting a prominent notice on the platform, sending a notification to your registered email address, or displaying an in-platform alert at the time of your next login.

It is your responsibility to review these Terms periodically to stay informed of any updates. The most current version of the Terms will always be accessible at https://xck444.app/terms-conditions. The date of the most recent update is indicated at the top of this document.

Your continued use of the xck444 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform immediately and may request voluntary account closure as described in Section 11.

14. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable law. xck444 operates as an online entertainment platform and does not make representations about the legality of online gaming in any specific jurisdiction. It is the sole responsibility of each user to ensure that their use of xck444 complies with the laws applicable in their jurisdiction.

Any disputes between you and xck444 that cannot be resolved through our support channel should be raised formally in writing to [email protected]. xck444 will make reasonable efforts to resolve disputes in good faith and in a timely manner. xck444 does not submit to the jurisdiction of any specific court or arbitration body as a matter of these Terms, and resolution procedures will be determined on a case-by-case basis.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the xck444 platform, please contact our support team using the details below. We aim to respond to all enquiries within 24 hours.

• Email: [email protected] (plain text — not a clickable link)
• Support hours: 24 hours a day, 7 days a week
• Language of support: English
• Platform URL: https://xck444.app

For responsible gaming support, self-exclusion requests, or account restriction queries, please include "Responsible Gaming" in the subject line of your email to ensure your request is prioritised by the appropriate team member.