xck444 Frequently Asked Questions

xck444 requires a valid government-issued photo ID for account verification — your National ID Card (NID), passport, or driving licence are all accepted. You may also be asked to provide proof of your payment method (such as a screenshot of your bKash or Nagad account showing your registered mobile number). Verification is typically completed within 24 hours of document submission.

You can reset your xck444 password by clicking the "Forgot Password" link on the login page and entering your registered email address. A password reset link will be sent to your inbox within a few minutes. If you do not receive the email, check your spam folder or contact [email protected] for assistance.

No — xck444 strictly permits one account per person. Operating multiple accounts is a violation of our Terms and Conditions and may result in permanent closure of all associated accounts and forfeiture of any outstanding balance. If you have accidentally created a duplicate account, contact [email protected] immediately to resolve the situation without penalty.

To close your xck444 account permanently, send an email to [email protected] with the subject line "Account Closure Request" from your registered email address. Any remaining balance will be processed for withdrawal to your nominated payment method before the account is closed. If you are closing your account due to gambling concerns, we recommend activating self-exclusion first — see our Responsible Gaming page for details.

To place a cricket bet on xck444, navigate to the Cricket section, select the match you want to bet on — BPL, IPL, T20 World Cup, or bilateral series involving the Bangladesh Tigers — and browse the available markets. Choose your market (match winner, top batsman, total runs, etc.), enter your stake in BDT, and confirm your bet. Match odds update in real time and pre-match betting closes at the scheduled start time.

xck444 offers a wide range of cricket betting markets including match winner, toss winner, top batsman, top bowler, total runs over/under, player performance specials, innings runs, method of dismissal, and live in-play betting on select matches. Coverage extends to BPL, IPL, T20 World Cup, ICC tournaments, and bilateral series. Markets available per match vary depending on the competition and its tier.

Yes — all slot games available on xck444 use certified Random Number Generator (RNG) technology, meaning every spin outcome is entirely independent and unpredictable. Game providers on the xck444 platform — including Pragmatic Play, NetEnt, and Microgaming — publish their RTP (Return to Player) percentages, which typically range from 94% to 97% depending on the title. xck444 does not alter game outcomes.

xck444 is fully optimised for mobile browsers on Android and iOS devices. You do not need to download a separate app — simply open xck444.app in your mobile browser (Chrome, Firefox, or Safari) and the site will automatically display in a mobile-friendly layout. All games, betting markets, deposit and withdrawal functions, and account management features are available on mobile.

xck444's live casino section features real-time games streamed from professional studios, including Live Roulette, Live Baccarat, Live Blackjack, Live Andar Bahar, and Teen Patti — games that are particularly popular with Bangladeshi and South Asian players. Live dealer games are powered by Evolution Gaming and Ezugi, both of which are internationally recognised providers known for high-quality streams and fair dealing.

xck444 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your financial information, personal details, and account credentials are stored securely and are never shared with unauthorised third parties. All payment transactions are processed through verified channels including bKash, Nagad, and established Bangladeshi banks. xck444 is committed to fair play and platform integrity.

xck444 operates as an online entertainment platform and takes compliance with applicable regulations seriously. We do not make specific claims about licensing jurisdiction in this FAQ. What we can confirm is that xck444 implements industry-standard security, fair play certification, age verification (18+), and responsible gaming tools consistent with reputable international online gaming platforms. If you have specific legal questions, we recommend consulting a qualified legal professional.

If you feel that gambling on xck444 is negatively affecting your life, you can request self-exclusion by emailing [email protected] with the subject line "Self-Exclusion Request". Self-exclusion periods range from 6 months to permanent closure. During the exclusion period, your account is fully locked and you will not receive any promotional communications. xck444 processes self-exclusion requests within 24 hours — it is free, confidential, and cannot be reversed during the chosen period.

xck444 provides a comprehensive set of responsible gaming controls including deposit limits (daily, weekly, monthly), loss limits, session time limits, reality check reminders, cooling-off periods (24 hours to 6 weeks), and full self-exclusion. You can also opt out of all marketing communications at any time. All tools are free to activate and can be requested by contacting [email protected]. Visit our Responsible Gaming page for full details.

The best way to contact xck444 customer support is by emailing [email protected]. Our support team is available 24 hours a day, 7 days a week, including Bangladeshi public holidays such as Eid, Victory Day, and Independence Day. For account-sensitive matters, always write from your registered email address and include your username so the team can locate your account quickly. Response times are typically under 2 hours.